Effective Date: February 18, 2026 | Last Updated: August 13, 2026
Nicole L. Goetz, P.L. (“we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, and safeguard personal information provided through our website, intake forms, telephone calls, and SMS communications.
Information We Collect
We may collect personal identifiers (name, email address, telephone number, mailing address), information submitted via intake forms or scheduling tools, communication preferences, scheduling details, billing and payment information, SMS opt-in status and message history, data about your visit (browser type, IP address, pages viewed), and any other information voluntarily provided by users.
How We Use Your Information
We use your information to coordinate and provide mediation services, respond to inquiries, send scheduling confirmations, reminders, general information, updates about our services, billing notices, and payment links, improve our website and client experience, maintain internal records and comply with legal obligations.
Cookies and Tracking
Our Site may use cookies or similar technologies to improve functionality and analyze usage. You can manage cookie preferences through your browser settings.
SMS Communications
By texting us first, you consent to receive SMS messages regarding scheduling, billing, and service-related responses, issues, and updates. These messages may be sent using automated technology. Message frequency varies. Standard message and data rates may apply. You may opt-out at any time by replying STOP. For assistance, reply HELP or contact us at mail@nlg-pl.com.
We do not sell, rent, or share phone numbers or SMS opt-in data for marketing purposes.
Third-Party Services
We use third-party platforms and service providers (including but not limited to scheduling, billing, communication, calendaring, video conferencing and document and case management tools) to facilitate our services. These providers may collect and store information according to their own privacy policies. The categories and providers we use may change over time. We do not control and are not responsible for the security, availability, or practices of third-party services. Your use of those services is subject to their terms and privacy policies.
Data Security
We implement commercially reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure. To the fullest extent permitted by law, we are not liable for damages arising from any unauthorized access, disclosure, alternation, or destruction of personal information despite our safeguards. Users and participants are responsible for the security of their own devices, networks, email accounts, and physical environments.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described or as required by law.
Children’s Privacy
This website is not intended for individuals under 18. We do not knowingly collect personal information from minors.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at mail@nlg-pl.com. We will respond in accordance with applicable law. We may decline requests where we are unable to verify identity, where disclosure would violate law, court rules, confidentiality requirements applicable to mediation, or legal privileges.
International Access
Our services are intended for individuals located within the United States and in the State of Florida. If you access this Site from outside the U.S., you do so at your own risk and subject to U.S. and Florida law.
Jurisdiction
This Privacy Policy is governed by the laws of the State of Florida. By using this site, you consent to the jurisdiction of Florida courts for any disputes related to this policy.
Relationship to Other Terms
This Privacy Policy describes our general website and communication practices. The engagement terms and any applicable court orders govern service‑specific terms, including but not limited to confidentiality and communications and limitations on mediator liability. This Privacy Policy is a notice about data handling and does not modify the Website Terms and Conditions or any terms of engagement, which control in the event of a conflict.
Changes to Terms
We reserve the right to update this Privacy Policy at any time. Continued use of the site after changes are posted constitutes acceptance of those changes.