Business disputes often arise from issues affecting how a company operates, including disagreements between business partners, employees, vendors, or other stakeholders. These matters may involve performance concerns, communication breakdowns, or conflicts regarding roles, expectations, or business direction.

How Mediation Helps In This Context

Participants can use mediation to focus on the decisions needed to move the business forward, including addressing performance concerns, clarifying expectations, or resolving communication breakdowns affecting operations. Discussions often address what steps can be taken immediately to stabilize operations, including interim arrangements, changes in roles or responsibilities, or other adjustments, while longer-term issues are evaluated. In many cases, progress depends on identifying what is preventing movement, rather than resolving every disputed point at once.

Common Issues

  • Disputes over performance, expectations, or delivery of services
  • Communication breakdowns affecting business operations
  • Duties, conflicts, and competition concerns
  • Operational disruption, transition, or wind-down planning

Some Considerations For Counsel Preparing For Mediation

  • Identify the key issues in dispute and the decisions that need to be made
  • Identify the agreements, communications, or records that frame the dispute
  • Confirm who will attend and what authority is needed for resolution
  • Consider how any agreed steps will be documented and carried out
  • Identify confidentiality and reputational considerations where relevant